Terms & conditions

Terms of Service

scope For business relationships between the representatives and the customer who has been recognized in accordance with the general terms and conditions of the inventory. These can be and / or printed by the customer for the purpose of online registration on his computer. The online shop is available in German, the contract language is German.

contractual partner

The supplier and contractual partner of the customer is Artifact3D UG, Herrenbank 24, 45329 Essen, Germany.

conclusion of contract

The orderer value, which is given by sending digital templates in date form (“image files”) the order for the production of images and / or with visual perceptions. By clicking the “order with payment” button, the customer submits a binding contract offer. Before sending the rights, the customer can check the data that is checked and viewed, recognize any information errors and, before the binding authorization is given, that certain legal cases are reported. The seller will be heard by the customer via email without access to the rights. The rights of access to rights that no one else has. Representation by the trust within 5 days by delivery of the goods or by the leadership
confirmation of interest.

prices

The delivery of the goods, which only belong to Germany and on the day the order is placed, on the website of the trusted persons in euros. The price is composed of the order value, the shipping costs and other price components and the same rights of the statutory sales tax.

delivery, dispatch

The delivery or collection of the goods was heard according to the ordering software or the website.

takes place

When submitting the rights, the customer specifies whether to pay either by invoice or online payment. In the online payment process, the customer authorizes security by entering the bank, credit card or access data of a payment service provider. The right to the payment authorization / reservation until perception of the product, for a maximum of 28 days.
In the case of contracts against an invoice, the party liable to pay is to be paid by the purchaser 7 days after delivery of the goods.
In the case of online payment, the purchaser authorizes the contract partners to include the rights due under the contracts. If the purchaser’s rights to contract-dependent guidelines are collected, the purchaser must reimburse the chargeback costs and any bank processing payments.
The orderer is selected for the online payment, which will be added to the new process, and the agent is selected for a SEPA direct debit mandate (§127 BGB). The mandate is given for the rights. With the shipping confirmation of the customer in advance a right over the trustworthy identification number, the mandate reference, the processing and handling of the SEPA direct debit. The offer or its agent ties the lead time for direct debit to 3 days. The due accounting contract is drawn from the customer’s account by the commentary or his representative stating the bank details and the mandate reference. The SEPA direct debit may widen 8 weeks after the debit date. The claim remains unaffected.
The claim according to itself for logistical reasons the right to send the invoice receipt in electronic form. This autumn, invoices are sent by email and are free of charge.

retention of title

Until the payment of all payment for all goods, with the exception of the retention of the goods, is the property of the shop steward.

right of withdrawal

The right of withdrawal for distance contracts according to 312 g Paragraph 1 BGB is according to § 312 g Paragraph 2 No. 1 BGB, since the goods are requested according to the specifications of the customer and are to be owned by his own.

dispute settlement

The EU Commission has prepared a platform for out-of-court dispute resolution. This gives you the right to manage disputes related to your online jurisdiction without the involvement of a court. The dispute settlement platform will be relocated under the link Certainly we are heard that we can find a friendly solution to any disagreements with our customers. The responsible consumer arbitration board is: General consumer arbitration board for behavior for arbitration e.V., Straßburgerstr. 8, 77694 Kehl, https://www.consumer-schlichter.de. However, we give that we are neither ready nor willing to take part in a dispute settlement procedure. Should yours not be better with one of our own, you are welcome to contact us at service (at) artifact3d.de.

counterclaims

The regulatory powers apply to the rights of the purchaser in the event of material and legal defects. This is the customer’s choice of supplementary performance in the form of a subsequent reading. The content is a common one, to overwhelm the chosen art of supplementary performance if these can only be associated with unchanged costs and if the other type of subsequent performance has not been heard for the customer. If the supplementary performance has failed, the customer can choose to reduce the withdrawal from the contract or the purchase price.

liability

The provider is liable for damage caused by intentional or grossly negligent behavior on the part of the provider, a representative or vicarious agent in accordance with the statutory provisions. For the rest, the provider is only liable to the purchaser in accordance with the Product Liability Act, on the basis of a guarantee assumed, due to injury to life, limb or health or due to culpable violation of cardinal obligations (essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and the contractual partner can regularly rely on compliance with). In the event of a breach of cardinal obligations, the purchaser’s claim for damages is limited to the foreseeable damage typical for the contract, unless another exceptional case mentioned in sentences 1 and 2 of this paragraph exists.

data protection, data backup

The provider uses the infrastructure and software from Mark Durbin’s “Image to Lithophane” (http://3dp.rocks/lithophane/), https://lithophanemaker.com/ and Cura der Ultimaker B.V. to implement the online photo service. . To process the orders, only the personal and image data that are required for complete processing are passed on. § 13 copyrights, criminal law The customer is solely responsible for the content of the transferred image files. He must ensure that he has the necessary copyrights, trademarks or other rights for all image files transferred to the provider and for the use ordered. All consequences arising from a possible violation of these rights are borne solely by the customer. He is obliged to indemnify the provider against third parties from all justified claims which are asserted due to the violation of their rights due to the processing, duplication and use of the transferred image files corresponding to the order placed. The customer assures that the content of the transmitted image files does not violate any prohibition standards, in particular the regulations on the distribution of child pornography (§§ 184 ff. StGB). If the provider becomes aware of violations of this assurance, the provider will immediately contact the responsible law enforcement authorities.

data protection, data backup

The provider uses the infrastructure and software from Mark Durbin’s “Image to Lithophane” (http://3dp.rocks/lithophane/), https://lithophanemaker.com/ and Cura der Ultimaker B.V. to implement the online photo service. . To process the orders, only the personal and image data that are required for complete processing are passed on.

copyrights, criminal law

The customer is solely responsible for the content of the transferred image files. He must ensure that he has the necessary copyrights, trademarks or other rights for all image files transferred to the provider and for the use ordered. All consequences arising from a possible violation of these rights are borne solely by the customer. He is obliged to indemnify the provider against third parties from all justified claims which are asserted due to the violation of their rights due to the processing, duplication and use of the transferred image files corresponding to the order placed.
The customer assures that the content of the transmitted image files does not violate any prohibition standards, in particular the regulations on the distribution of child pornography (§§ 184 ff. StGB). If the provider becomes aware of violations of this assurance, the provider will immediately contact the responsible law enforcement authorities.

§ 14 final provisions
The law of the Federal Republic of Germany applies to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. Mandatory provisions of the state in which the customer has his habitual residence remain unaffected.
If the purchaser does not have a general place of jurisdiction in Germany or if he has moved his domicile abroad after the contract has been concluded, or if the domicile is unknown at the time the complaint is filed, or if the purchaser is a trader and acts in this capacity, the place of jurisdiction for all disputes is the domicile of the provider.
Should individual provisions of this contract with the purchaser, including these general terms and conditions, be or become ineffective in whole or in part, this shall not affect the validity of the remaining provisions.